Responsibilities of the Candidates:
- Handle customer queries via calls, emails, and chats in a timely and professional manner.
- Resolve issues related to orders, returns, product usage, and technical support.
- Coordinate with internal teams to ensure prompt resolution and customer satisfaction.
- Maintain accurate records of interactions and transactions.
- Ensure a high level of customer satisfaction with a proactive and problem-solving approach.
Skills Required:
- Strong communication skills (English, Hindi)
- Patience, empathy, and a customer-first attitude
- Willingness to work in rotational shifts (day)
