Key Responsibilities:
- Vendor Management
- Identify, onboard, and maintain relationships with manpower vendors.
- Negotiate contracts, service-level agreements (SLAs), and pricing terms with vendors.
- Monitor vendor performance against agreed KPIs (attendance, attrition, compliance, cost, and quality).
- Workforce Planning & Deployment
- Ensure timely supply of blue-collar manpower as per site and project requirements.
- Collaborate with operations and HR teams to forecast manpower needs and align vendors accordingly.
- Handle last-minute workforce requirements, absenteeism replacements, and backfilling.
- Compliance & Documentation
- Ensure vendors comply with statutory requirements (PF, ESIC, minimum wages, labor laws).
- Audit vendor-provided documentation (ID proofs, medical, BGV, insurance) for completeness.
- Maintain accurate manpower records and vendor billing documentation.
- Performance & Cost Control
- Track absenteeism, attrition, and productivity to identify trends and address gaps.
- Ensure manpower cost optimization without compromising quality.
- Resolve disputes related to billing, payments, or compliance issues.
- Stakeholder Management
- Act as the bridge between operations, HR, finance, and vendors.
- Regularly review vendor performance and provide feedback for improvement.
- Support site managers in ensuring smooth manpower operations.
Key Skills & Competencies:
- Strong vendor management and negotiation skills.
- Good understanding of blue-collar workforce management and labor laws.
- Analytical skills to track manpower metrics and optimize costs.
- Strong communication and conflict-resolution abilities.
- Ability to work under pressure and manage last-minute workforce challenges.
Qualifications & Experience:
- Graduate degree (preferred: HR, Business, or related field).
- 4–7 years of experience in manpower/vendor management, preferably in facilities management, logistics, manufacturing, or service industries.
- Knowledge of statutory compliance requirements for blue-collar workforce.
- Proficiency in MS Excel and basic HRMS/ERP tools.
