We are Hiring Customer Support Executive – Work from Home
Location – Mohali (WFH)
Shift – Rotational Shift (Including Night Shifts)
Working Days – 5 days working 2 rotational week-offs
Qualification – HSC & Graduate (Freshers + Experience)
Budget- Up to 18k ctc
Immediate Joiners preferred!
Please note: Candidate needs to have their own system/laptop handy with them and should follow the system check criteria mentioned below-
- System: Core i5 8th Gen or above, 8GB RAM
- Windows – 10 and above
- Camera: Mandatory
- Internet Speed: Minimum 20 Mbps (Uploading & Downloading)
- Headset: Compatible USB headset with noise cancellation
- Suggested Brand: Big Passport (available online at reasonable prices)
- UPS: Mandatory – Minimum 2 Hrs.
- EDR Installation: Mandatory
Roles & Responsibilities:
– Handle customer queries on calls (international customers).
– Deliver accurate information, solve queries and ensure customer satisfaction.
– Escalate issues when required.
– Maintain high-quality service standards in all interactions.
– Follow process guidelines and meet performance metrics
(Domain Knowledge – BPO Voice/International Process/ Customer Service)
Communication – Fluent English Communication skills
Interested candidates can connect with HR for further details-
HR Simran
Contact:
Email:
