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Assistant Transport Manager
Work Dynamics
What this job involves
Managing Transport which includes a fleet of 17 buses and 4 cab vendors , 20 nos. of Drivers, Vendor Staff (Includes Trackers, Dispatchers, Supervisors, Site in charge, Data Entry Staff, MIS Executive, and Operational in charge)
Managing transportation for 1300 Employees on daily basis thru our internal Application system.
• Single-point of contact for BCP management
• Amendment of Routing verification, validation and saturated cab deployment.
Customer Satisfaction Related: –
• Measuring and take appropriate action on Login Delays through Operational Daily Proficiency Report.
• Ensuring amendment of 4 Level Cab Tracking to ensure on time Login and back up cab arrangement in case of break down of cabs or driver’s negligence.
• Arrangement for Monthly Transport Meeting with Process Managers and Team Leaders – department wise to ascertain transport related issues and level of expectation and to educate employees on the transport policies and procedure and proper flow of request through proper channel.
• Amendment of daily Feedback, Suggestion and Complaint tracker and action on the same with in SLA.
• To maintain employee confidentiality.
• To maintain continues track record of employee’s complaints and follow up based on case study.
Safety & Security Related: –
• To ensure amendment of Daily Escort Security Service Confirmation for each trip.
• As a HR Work Force Administration responsible to modify contingent worker profile up to date.
• To ensure amendment and fulfillment of Daily cab health checkup, & Escort Guard Background Check.
• To visit accident or incident spot and ensure fulfillment of the accident or incident report with case history.
• To ensure Termination of drivers involved in offence incident.
• Escort guard & Drivers induction based on there back ground verification.
Costing Related: –
• Optimization of the routes by proper clubbing within the company policy & ensuring employee satisfaction.
• Ensure amendment and fulfillment of Daily Trip Sheet Audit.
• Ensure in time submission of MIS Report.
• Ensure submission of bills related to Transport Department timely with approvals to the finance department.
• Ensure proper route execution.
• Ensure all transactions are supported and serve Objective Evidential Aspect.
• Cost optimization by studying trend of cab utilization and ensure maximum utilization of cabs.
• Ensure to collect No Due Note or Debit note or Credit note as applicable from the vendors every quarterly.
Leadership and Internal Team Management: –
• To ensure proper hand over and take over process is carried out between the relievers.
• To ensure planned leave of the team and coverage for the same.
• To ensure team is following proper escalation matrix to avoided conflicts.
• To ensure the smooth operations are carried out and the proper strength per shift in accordance.
• To ensure dealing with people (Employees, Management & Vendors) are done in a professional manner.
• To understand the work pressure of the team and to suggest to over come with the work pressure by proper distribution and simplification of work flow.
• To understand the team’s grievance and sort them by meeting them in One to One basis.
• To prepare the team for Monthly Management Review meeting.
Vendor Management Related: –
• To ensure Daily duty roster is send with the leave coverage of Vendor Staff
• To conduct weekly operational review meeting
• To understand the work pressure of vendor staff and to suggest to over come with the work pressure by proper distribution and simplification of work flow.
• To keep the Vendor Staff motivated towards work and educate the firms expectation, policies and procedures and the objectives of there presence and get maximum deliverables.
• To understand the Vendor Staff grievance and address the issues related to there Vendor management in a professional manner.
• To follow up on transport related issues and resolve them in timely fashion.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
Location: On-site –Bengaluru, KA, Gurugram, HR, Mumbai, MH, Surat, GJ
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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