Hiring Freshers Customer Support (Voice) IT Support Opportunity
Are you a fresher looking to start your career in Customer Support / IT Support? This is a great opportunity to join a growing team and build your professional skills.
Role: Customer Support Executive – Voice Process
Experience: Freshers Only(No Exp,No PG Candidates)
Work Locations: Bangalore & Pune
Work Mode: 100% Work From Office
Shift: 24/7 Rotational Shifts (Night shifts mandatory)
Eligibility Criteria
Any Graduate
Minimum 15 years of full-time education
Postgraduates are NOT eligible
Excellent English communication skills (Mandatory)
Candidates should be willing to relocate to Mysore for 2 months mandatory training
Immediate joiners preferred
Role Responsibilities
️ Handle customer queries through voice support
️ Understand customer concerns and provide timely solutions
️ Deliver excellent customer experience with professionalism and empathy
️ Maintain quality and customer satisfaction standards
️ Collaborate with team members and follow process guidelines
Compensation
Bangalore: 2.75 LPA
Pune: 2.5 LPA
Interview Process
1️ HR Screening Call
2️ SHL Assessment
3️ CRT Interview
4️ Operations Interview
Documents Required
• PAN Card
• Degree Certificate / Provisional Certificate
• Semester-wise Marksheets
• Consolidated Marks Memo
Key Requirements:
️ Strong English communication skills
️ Comfortable with US/UK shifts
️ Flexible for rotational shifts
️ Ready for 100% WFO
️ Must complete mandatory Mysore training program